Kronos Introduces New Foodservice Software
Workforce management technology vendor Kronos introduced a new suite of solutions for foodservice retailers, Kronos for Dining, featuring applications to help manage functions such as hiring, scheduling, compliance and customer service.
A talent management module automates the paperwork and other processes involved in hiring a new employee, and assists in identifying the best employees for specific jobs.
"Hiring managers can screen candidates for certain characteristics," said Kara Barker, director of hospitality marketing for Kronos. "You can identify the customer service skills needed for [a specific job function], and through profiling, find the best fits for certain positions."
A forecasting/scheduling solution takes data feeds from different systems in the enterprise, such as the POS, to predict sales and then translate those predictions into labor demand projections. "Lots of [foodservice operations] who schedule manually wind up understaffing, so people aren't being served appropriately, and then they won't return," said Barker.
A time and attendance application ensures employees are paid properly, which Barker said is "critical in addressing pressing compliance issues," and an absence management solution automates employees' scheduling of medical leaves, vacations and other absences.
An analytics solution performs reporting on top of all the other modules of the suite. "It gives senior management key pieces of information to help manage the business proactively," Barker added.